Why Your Symptom Searches Keep Getting Scarier


The Canadian Medical Association has formally named health misinformation a patient safety concern.

At a recent (and fascinating!) lecture, my colleague Kim Bretz ND made the case that misinformation is no longer a fringe problem. It is a structural feature of the information environment we all live in. In my own practice, a growing share of appointment time goes to untangling misleading claims before the real conversation can begin. Here are my takeaways from her talk, and what I now recommend.

What The Data Shows

According to recent CMA survey data:

  • About 89% of Canadian adults look for health information online.
  • Roughly 1 in 3 struggle to tell credible information from misinformation.
  • Nearly 69% are now skeptical of online health information, including sources they once trusted.
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The consequences are real. Respondents reported increased anxiety (about 43%), delayed care (38%), strained relationships (33%), and adverse effects from following online advice (23%).

disease.

The Problem Isn’t Access Anymore.

We are no longer simply exposed to health information. We are consumed by it. Algorithms generate content shaped by our fears, hopes, and past searches. A question like “Why am I so tired?” gets narrowed toward inflammation, hormonal imbalance, too much cortisol, and “adrenal fatigue.” Each search becomes more specific and more self-confirming. Over time, repetition starts to feel more trustworthy than evidence.

This works on all of us. Repetition and emotion persuade us more than we realize. We trust familiar voices, and emotional content spreads faster. Most of us ask “What does this mean for me?” before we ask “Is this accurate?”

Influencer Versus Doctor

In the U.S., roughly 40% of adults get health information from influencers or podcasts. Among adults under 50, it’s about half. Many of these voices build authority through personal story rather than evidence. As Dr. Bretz put it, confident, emotionally resonant communication has become a form of power in itself.

The difference between an influencer and a clinician is structural:

  • Certainty vs. probability. Influencer certainty drives engagement. Clinical care works in probabilities and is individualized to you.
  • Reach vs. accountability. Influencers are measured by reach. Clinicians are accountable through consent, follow-up, and documentation.
  • Monetization vs. regulation. Selling a product misaligns incentives. Clinicians work within a regulated scope and code of ethics.
  • One protocol vs. one patient. What helps one person may not help another.

Thinking Well in a Noisy World

What I recommend:

  • Pause when you feel urgency. Fear or excitement is a signal to slow down, not to act.
  • Ask three questions. Who is saying this? What do they gain? What evidence is there beyond a personal story?
  • Notice the spiral. If your searches are getting narrower and more alarming, stop and write down your original question.
  • Treat AI answers as a starting point. AI tools give confident answers that can be wrong, or right in general but wrong for you.
  • Bring it in. Save the link or screenshot and bring it to your next appointment. Fatigue, like any symptom, has a source of origin. Finding it takes a conversation, not a feed.

The bottom line

The world has become more cognitively demanding. In the words of Dr. Bretz:

“Our role [as Naturopathic Doctors] is not just to provide answers. It is to help people think well in a complicated world.”

Let’s keep doing that work together.

Until next time, scroll intentionally.

Dr. Dominika

Dr. Dominika Zarzeczny

Naturopathic Doctor

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Hi! I'm Dr. Dominika Zarzeczny, ND

First inspired by the work of Dr. Gabor Mate, Dr. Dominika has focused much of her career on helping her patients connect the dots between early adversity and trauma and their impact on lifelong health and well-being. She knows that the reversal of chronic illness involves the nervous system, and so she has dedicated her practice to helping patients master their own nervous system to positively influence their mind and body, behaviours and ultimately health outcomes. Her explanation of disease doesn't pathologize or blame, but is nuanced, humanized and filled with hope. She trained with various psychologists and experts in the field of psychological trauma. She incorporates the principles of neuroscience, attachment theory, mindfulness, Polyvagal Theory and compassionate inquiry in her approach with patients. Combining these with her naturopathic training, she likes to say that she works at the intersection of science and human experience.

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